Getting to and from the Airport
There are many ways to get to the airport and onto your destination, here are all the options. Don’t forget if you’re checking in luggage it’s recommended to arrive at the airport at least one hour before your flight and with carry on luggage it’s 30 minutes, please allow for extra time during peak seasons.
EXPLORE TRANSPORT OPTIONS
Before you fly
If possible, its best to check-in online with your chosen airline's website or app.
Before you arrive, it’s always a good idea to check luggage requirements with your chosen airline. Oversized luggage, including surfboards, bikes, prams and other large items should be pre booked and allow for extra time at the airport.
Please note, Busselton Margaret River Airport does not cater for pet transportation.
Checking In
The check-in area is located in the Departures on the left side of the terminal. Make sure you have your ticket or booking reference number handy and proceed to your airline’s counter.
Jetstar Check-In
From May 2023, check-in, bag drop and boarding gate times for Jetstar Airways (JQ) Domestic flights will close earlier.
Check-in and bag drop will now close 40 minutes prior to departure.
The boarding gate will now close 20 minutes prior to departure.
Security Screening
Busselton Margaret River Airport is a security controlled airport.
The Australian Government regulates the security requirements at Australian airports, including Busselton Margaret River Airport. Being a security controlled airport, every passenger and visitor passing through to secure areas, and their bags, are screened for prohibited items and dangerous goods.
It's important to know exactly what you can and can't take through security screening at the airport before you arrive. A little pre-planning can save you a lot of hassle when you arrive and ensure you get through the security screening process as quickly as possible.
JETSTAR PASSENGERS
You will be subject to security screening if you are travelling to Melbourne or if you are entering the departure lounge with a departing passenger.
Security screening involves passing through a body scanner and your personal belongings being screened by an x-ray machine.
Security screening officers may test you and your baggage for traces of explosives, using Explosive Trace Detection (ETD) equipment. Selection is made using an electronic randomiser and no profiling is used in selecting people for testing.
You may be required to undertake a secondary, pat-down search. This can be conducted in a private room, at your request.
Refusal to undergo any part of the screening process will mean you won’t be allowed to enter our departure lounge, and you could be prevented from boarding your flight.
Detection dogs may be deployed in the arrivals terminal.
If you are concerned about any aspect of the screening process, or you are unable to pass through the metal detector for any reason, please speak to a security screening officer at the screening point.
Safe Flying
COVID-19
The Australian Airports Association (AAA) and Airlines for Australia & New Zealand (A4ANZ) have jointly developed protocols to minimise the risks of COVID-19 transmission at each stage of a passenger’s journey. This, along with standard protocols developed by ICAO (International Civil Aviation Organisation), IATA (International Air Transport Association) and Airports Council International (ACI) has been used as the basis for the protocols at Busselton Margaret River Airport.
Face Masks
Mask wearing in airport terminals is not mandatory. Masks are encouraged to be worn in all terminals, if people wish to wear them. Masks are not required to be worn on aircrafts, in line with Federal Government directions.
Unattended Baggage
Luggage, boxes or similar items cannot be left unattended in any area of the airport. Any unattended items will be treated as suspicious. Anyone finding unattended items should report them immediately to Airport Security staff.
Make sure your luggage has your name and destination clearly displayed. Airlines tags are available in the Departure terminal.
Dangerous Goods
Dangerous goods are items or substances that could endanger the safety of passengers or the aircraft. Please check directly with your airline for information on their prohibited items.
Inappropriate Jokes, Comments and Suspicious Behaviour
Any comment made, even in jest, regarding the possession or knowledge of a weapon or explosive device is taken seriously and can result in prosecution and / or refusal by airlines to fly you.
Abusive or Intoxicated Passengers
A passenger who appears to be intoxicated, behaving erratically or is abusive to other passengers or staff can be refused boarding permission, or be removed from an aircraft.